The postman brought me a copy of the utility bills that they claim I am withholding. The Gas and Electric company told me they had the originals delivered to their Didsbury office on the 3rd December.
The gas bill shows £91.97 in credit with the electricity £69.93 in credit.
So to clarify, when I signed up with this firm - they took £100 + vat application fee, a further £750.00 deposit and £3800 advance rental. A grand total of £4667.50. Later on they took another £67.00 as a renewal charge in case I wished to stay any longer, making the total I have paid them to date £4734.50.
When they sent me a notice to quit (something legal) they have to do apparently, I got into a debate with Ms Beswick at the Didsbury branch.
She told me she would sue me for an additional 6 months rent as I had indicated I may wish to stay on. All I have time to tell you today is be afraid - very afraid when you choose your letting agent.
I wonder which clause they will use to avoid repaying the stolen deposit money now??
Below are comments from an internet forum, (Manchester confidential) it seems they are not happy with the Deansgate office as well as Didsbury:
Phillip James on Deansgate were awful - had been told we had an underground carparking space but I was waiting 6 months for the car park fob, in which time my passenger window got smashed in, I had a dirty and years old mattress for a month before they changed it. Shocking customer services from the staff - arguing and shouting back and never returning calls.
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Philip James Kennedy Partnership in Wilmslow/East Didsbury are absolutely terrible! They were rude from the start and messed us around with viewings - we put down a deposit for one flat, they assured us it would be taken off the market, then signed it to someone else! We took another flat with them because the flat itself was lovely, hoping it would be a short lived experience. The landlord herself came by and told us their property management was so poor that the previous tenants complained, and asked us to contact her instead for repairs. We then had trouble getting our deposit back, charged us £150 for not dusting the top of the wardrobe and dealt with the issue unprofessionally and incredibly slowly, refusing to speak to me in person and providing insufficient evidence for their claims. Overall, a terrible letting and property management agent and I would not recommend them to a friend or an enemy. Avoid at all costs
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