You should always choose your letting agent with care. My experience with this company has been horrendous. Trying to extort money for "admin" (£150) this was to ring someone to clean a cupboard, although they haven't replied to my letter.
I have now had to issue a County Court summons to try and get my deposit back. They keep relying on tiny clauses in the contract to delay repaying me any money.
Their staff in Didsbury - namely Danielle Beswick and her angry sidekick Nadine Fortune appear to be in control of the illegal withholding of deposits.
The directors seem unwilling or unable to intervene.
This story will continue until we reach trial, or they repay my stolen money.
There is so much more and leaflets are being prepared with the full details. In the meantime, choose you rental with great care.
Students in Manchester are particularly vulnerable to poor practice. If you have had a similar experience with this firm please post comments or contact me.
Here is some advice from shelter:
What if there is a dispute about getting my deposit back?
Your landlord or agent is only entitled to keep all or part of your deposit if they can show that they have lost out financially because of your actions, for example, if you have caused damage to the property or you owe rent. Ask your landlord or agent for a breakdown of the specific costs that they are taking out of your deposit. Your landlord or agent cannot keep your deposit to cover putting right normal wear and tear. There are rules on what costs can be deducted from your deposit.
if you cannot agree, the dispute will usually go to the county court.
